1. Scope
This policy applies to the AnBoWork website, the Windows and macOS clients, the account system, model resources, the AI agent, memory and knowledge base, and related support and operations. Provider accounts, APIs, relay services, MCP, Skills, websites and other third-party tools that you actively connect may be separately governed by their own privacy policies.
Anbo Technology LLC is the operator and data controller responsible for the AnBoWork Service. In this Privacy Policy, "AnBoWork," "we," "us" and "our" refer to Anbo Technology LLC. For privacy inquiries, access or deletion requests, contact: [email protected].
2. Information we process
2.1 Information you provide
- Account information: email, nickname, login credentials, verification codes and account security settings.
- Transaction & resource information: top-ups, balance, orders, and token or network resource usage records. Payment information may be processed directly by the payment provider — we generally do not store full card details.
- Task content: prompts, instructions and conversations you enter, files or web content you upload or select, code, task records, generated results, and anything you save to memory or your knowledge base.
- Connection information: account identifiers, authorization tokens, session data or other credentials needed to establish and maintain a connection when you connect a provider account, API or third-party service.
- Feedback: inquiries, issue descriptions, screenshots, logs and contact details you submit.
2.2 Information generated by using the service
- Device & app information: device type, OS, client version, language, timezone and necessary device identifiers.
- Network & security information: IP address, login time, connection status, anomaly records, and information used for anti-fraud and account/service security.
- Usage & diagnostic information: feature access, model selection, resource consumption, error logs, performance data and crash reports.
- Website information: browser type, pages visited, referring page, and information generated by cookies or similar technologies.
3. How we use information
We only process information when necessary to provide the service, with your consent, to fulfill a legal obligation, or where we have a legitimate interest permitted by applicable law, mainly to:
- Create and maintain your account, verify identity and protect account security;
- Carry out model calls, agent tasks, file processing, browser actions, code execution, memory and knowledge base features that you initiate;
- Connect to the model providers, APIs, relay services, tools or provider accounts you choose;
- Calculate resource usage, display prices, process transactions and provide order/balance records;
- Sync data you have explicitly chosen to sync, and carry tasks across devices or sessions;
- Diagnose issues, improve stability, prevent abuse and improve the product experience;
- Respond to inquiries, send service notices, and — with necessary permission — send product information;
- Comply with applicable law, regulatory requirements or valid legal process.
4. How local and cloud work together
AnBoWork combines local and cloud processing. Some file reading, project operations, code execution and tool calls can happen entirely within your device environment; account sync, model calls, cloud memory, knowledge base, or other online capabilities you enable may require transmitting information necessary to complete the task to AnBoWork's services or a third-party service you choose.
What gets uploaded or transmitted generally depends on the model, feature, connection method and task instructions you choose. Please confirm you have the right to process the relevant information before submitting it, and avoid sending highly sensitive information to a model or third-party service that isn't appropriate for it.
6. Retention, security & cross-border transfers
6.1 Retention
We retain personal information only for as long as reasonably necessary to provide the Service, maintain security, resolve disputes, enforce agreements and comply with legal obligations. Retention periods depend on the type of data and the purpose for which it is processed. Account, transaction and tax records may be retained for the period required by applicable law. Where available, users may delete task content, memories or knowledge-base items through product controls.
6.2 Security
We take administrative, technical and organizational measures appropriate to the nature and risk of the information to limit unauthorized access, use, disclosure, alteration or loss. However, no internet or software system can guarantee absolute security — please protect your password, verification codes, API keys and devices, and report suspicious activity promptly.
6.3 Cross-border transfers
When a user selects a third-party model, API, provider account or tool, the content and technical information necessary to complete the request may be transmitted to that provider. The provider may process data in a different country or region under its own terms and privacy policy. Users should not submit sensitive information unless they have the authority to do so and the selected service is appropriate for that information. As a result, information may be transferred to and stored outside your location, and we apply reasonable contractual, technical or organizational safeguards as required by applicable law.
7. Your choices & rights
Depending on the law that applies to you, you may have the right to:
- Request access to a copy of the personal information we hold;
- Correct inaccurate or incomplete information;
- Delete personal information or close your account;
- Restrict or object to specific processing, or withdraw consent already given;
- Request data portability where applicable;
- Opt out of non-essential marketing or manage cookie preferences;
- Lodge a complaint with a competent data protection authority.
Where possible, use the account settings and memory/knowledge base management features in the client first; you can also submit a request to [email protected]. We may need to verify your identity to protect your account. Some rights may be subject to legal exceptions and limitations.
8. Cookies, minors & policy updates
8.1 Cookies & similar technologies
We may use essential cookies and similar technologies for login, security, session management and core website functionality. Where required by law, analytics or non-essential cookies will be used only after consent. Users can control cookies through browser settings, although disabling essential cookies may prevent parts of the Service from functioning.
8.2 Minors
AnBoWork is not directed at children under the minimum age set by applicable law. Users below the local age of majority should use the service with the consent and guidance of a parent or guardian. If you believe a minor has provided us with personal information without proper authorization, please contact us at [email protected].
8.3 Policy updates
We may update this policy in response to product or legal changes. Material changes will be announced via the website, client or other appropriate means. The updated policy applies from the effective date noted on the page.
8.4 Contact us
For privacy inquiries, access or deletion requests, or questions about this policy, contact [email protected]. For product support, contact [email protected].